Terms & Conditions

Welcome to the official website of SWAMI DAYANANDA SARASWATI VIDYALAYA, RISHIKESH By accessing and using this website and its online payment facility, you agree to comply with the following Terms & Conditions.

1. Website Usage

This website is operated by SWAMI DAYANANDA SARASWATI VIDYALAYA, RISHIKESH for providing information about the school, academic activities, notices, facilities, fee details and other related services.

Users are expected to use the website only for lawful purposes and shall not misuse or attempt to disrupt the website or its services.

2. Online Fee Payment

The school provides an online facility for payment of school fees and other applicable charges through an authorized payment gateway.

All payments made through the website must be made using the payment options available on the payment gateway.

The user is responsible for providing correct student details, payment amount and other required information before completing the transaction.

3. Payment Confirmation

After successful completion of a payment, a confirmation/receipt may be generated or sent to the registered contact details provided by the user.

In case the amount is debited from the user's bank account but the payment is not reflected in the school records, the user should contact the school administration with the transaction details.

4. Fees and Charges

The applicable school fee or other charges shall be as displayed on the website or communicated by the school.

Any applicable payment gateway/convenience charges, if shown separately, shall be borne by the payer unless otherwise specified by the school.

5. Accuracy of Information

While SWAMI DAYANANDA SARASWATI VIDYALAYA, RISHIKESH makes reasonable efforts to keep the information on the website accurate and updated, the school does not guarantee that all information will always be complete, current or error-free.

6. Intellectual Property

The content, logo, photographs, text, graphics and other materials available on this website are the property of SWAMI DAYANANDA SARASWATI VIDYALAYA, RISHIKESH or are used with permission and may not be reproduced without prior authorization.

7. Limitation of Liability

SWAMI DAYANANDA SARASWATI VIDYALAYA, RISHIKESH shall not be responsible for any loss caused due to technical problems, internet connectivity issues, banking failures, payment gateway downtime or other circumstances beyond the school's reasonable control.

8. Changes to Terms

The school reserves the right to modify these Terms & Conditions at any time. Updated terms will be published on this website.

9. Contact Us

For any questions regarding these Terms & Conditions, please contact:

SWAMI DAYANANDA SARASWATI VIDYALAYA, RISHIKESH
Address: CHANDRESHWAR NAGAR, RISHIKESH
Phone: 6396488951, 9411190451
Email: DAYASCHOOL2012@GMAIL.COM

Refund & Cancellation Policy

At ,SWAMI DAYANANDA SARASWATI VIDYALAYA, RISHIKESH we strive to provide a secure and transparent online payment facility for parents, students and other authorized users.

1. Cancellation of Payment

Once a payment has been successfully completed, it cannot normally be cancelled through the website.

If a payment has been made incorrectly, duplicated, or due to a technical issue the amount has been debited without successful completion of the transaction, the user may contact the school for assistance.

2. Refund Eligibility

A refund may be considered in the following circumstances:

Duplicate payment of the same fee or charge.

Payment of an incorrect amount due to a technical or transaction-related issue.

Amount debited from the user's account but not successfully credited to the school's account.

Any other case specifically approved by the school management.

All refund requests shall be subject to verification and approval by SWAMI DAYANANDA SARASWATI VIDYALAYA, RISHIKESH.

3. Non-Refundable Payments

Admission fees, tuition fees, examination fees, transportation fees or other school charges that are specifically declared non-refundable by the school shall not be eligible for refund, except where the school management approves otherwise or where required under applicable law.

4. Refund Process

Once a refund is approved, it will normally be processed through the original payment method used for the transaction.

The time required for the refund to appear in the user's bank/card account may vary depending on the payment gateway, bank or card-issuing institution.

5. Refund Timeline

Eligible refunds will generally be initiated by SWAMI DAYANANDA SARASWATI VIDYALAYA, RISHIKESH within 7–10 working days after verification and approval of the refund request.

The actual credit time may vary depending on the concerned bank or payment service provider.

6. Refund Request

To request a refund or report a payment issue, the user should contact the school and provide:

Student Name

Admission/Registration Number

Transaction ID

Payment Date

Payment Amount

Reason for Refund Request

Refund requests can be submitted through:

Email: [EMAIL ADDRESS]
Phone: [PHONE NUMBER]

7. Duplicate Payments

If the same fee is paid more than once for the same student and transaction, the duplicate amount shall be verified and, if eligible, refunded according to the school's refund procedure.

8. Contact Us

For refund and cancellation-related queries:

SWAMI DAYANANDA SARASWATI VIDYALAYA, RISHIKESH
Address:CHANDRESHWAR NAGAR, RISHIKESH
Phone:6396488951, 9411190451
Email:DAYASCHOOL2012@GMAIL.COM